This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here
Email merrion on info@merrioncharles.com


News and social Media

Find out what people have to say about us on our Feedback page or catch up with our latest news here


Please call or email us now! We are available round the clock 365 days of the year.


Villa of the Month

Villa of the Month

Have a look at L’Olmo in Monticchiello di Pienza, Val d’Orcia, Tuscany, or contact Merrion for more information.

"The ultimate in tasteful luxury, tranquility and natural beauty, L’Olmo is an enchanting, chic and very special destination in an area of exceptional natural beauty.  "

 

Feedback

Read what our clients and guests have to say about the fabulous villas and hotels in our portolio. And if you cant find the property youre interested in on this page you can have a look in our archive.


Casa Glyn Summer 2017

"We had the pleasure of staying at Casa Glyn. A beautiful house that was restored a few years ago to a high standard. The house is hidden from view in the most idyllic setting in rural Tuscany. Perfect for us, wanting a tranquil retreat in the quiet countryside. Casa Glyn did not fall short in any way. The morning sun drew us out to the large terrace, where we took in the breathtaking views of the valley and Apuans in the distance. The house far exceeded our expectations. Large rooms, all well equipped, comfortable and clean. The gardens and pool were lovely too, both large and well kept. Parking was never an issue. The parking area is in the grounds of the house, behind closed gates. We always felt safe and secure.

This holiday was made extra special by Merrion Charles, the owner of the property and of course not forgetting her wonderful Border Terrier MoJo. Merrion provided us with recommendations of places to visit, including restaurants which she booked for us. Straightaway she grasped the sort of places we'd like and we were never disappointed with her choice. Nothing was too much trouble for Merrion, who always went that extra mile for us. A lot of the places we visited, we would never have discovered if it wasn't for Merrion.

The local village of Fivizzano is in easy reach and had plenty of amenities for us. We visited other places further afield such as Portovenere and Lucca.

Often when arriving back after a day of exploring, we would be greeted by MoJo, Merrion's Border Terrier. She was a lovely addition to our holiday."

Family McIndoe from UK


Casa Glyn July 2017

We had such a wonderful time at Casa Glyn. It is a very special place and it
was exactly the relaxing break we needed. We felt very sad when we left and
really wished we had more time there. Casa Glyn felt like an extension of
home for us and we were completely relaxed and comfortable.  We are already
looking forward to coming back next year and I can see Casa Glyn becoming an
annual pilgrimage for us!! Thank you to you and to Mojo for your
hospitality. 

Meeting you and Mojo was like meeting up with friends. We enjoyed both of
your company and we felt like we had known you forever! 

With very best wishes to you and the lovely Mojo. 

Adrian and Katie Hollister from Rossshire, Scotland


Casa Glyn July 2017

House & Location – We all thought Casa Glyn was a fabulous house. 

It was beautifully presented and is in a quite outstanding position. We loved the location, the setting and the views. (But please can you arrange with the Powers that be for the sun to set on the terrace in the evening and not behind the hills) The property was well equipped and everything worked well from the showers to the Pizza oven.

In short, the verdict was:-

“All fab and we would defiantly recommend it to like- minded friends. It scored 10/10”.

As you know, due to the fantastic weather, we spent most of our time at Casa Glyn but we enjoyed our outings especially our two visits to the Agriturismo Restaurant up the hill! (10/10) and to the Castello on Thursday.

Last but not least, we want to congratulate Mojo and you for “being there but not being there” at CG if that makes sense.

We were always very grateful to you for your “discretion but also your omniscience and readiness to help us, including re watching Lions in NZ!”.

So many thanks for a terrific holiday. 

With Best Wishes,

Annabel and Paul

Paul Heward and Family


Milan to Florence to Rome

"Our recent trip to Italy would not have been as perfect without the expertise of our private travel consultant, Merrion Charles. Merrion paid attention to every detail and listened to what was important to us. Her recommendations were absolutely fantastic. She orchestrated our itinerary from Milan to Florence to Rome. Our rental car was waiting for us steps from baggage claim at the Milan-Malpensa airport where we were met by Lorenzo. He even kindly helped us set up the GPS! Later on during our trip he met up with us at the train station in Florence so as to make the car return as easy as possible as we caught our train to Rome. Merrion advised us to break up the drive from Milan to Florence with a stop over in a charming coastal town, Camogli. We lunched at a wonderful restaurant in Portovenere at her suggestion and then drove on to Florence. We were looking for an authentic experience and places not overrun with tourists and Merrion’s recommendations exceeded our expectations. In Camogli, we stayed in a charming family-run hotel overlooking the Mediterranean, Cenobi dei Dogi. The staff was as lovely as the surroundings. We then stayed at a beautiful villa in Florence, Villa Il Sogno. The villa is stunning with a breathtaking infinity pool that overlooks the landscape of Tuscany. It was located in the heart of the countryside but still only a 25 minute drive to the center of Florence. Merrion reviewed the train schedule in detail to ensure that we were on the high speed train and chose the best time to leave Florence to correspond with our check-in time in Rome. Merrion’s recommendation of The Inn at The Roman Forum was perfect. We were incredibly situated but this intimate hotel was nestled within a charming neighborhood which was secluded and quiet without car or street traffic. The staff was caring, attentive, and gracious. The private guide that Merrion arranged for us in Rome was delightful and knowledgeable with insightful anecdotes. We had planned on 7 hours with Marco but extended it to 9! Exactly how Merrion was able to secure our hotel reservations at peak season with very little advanced planning on our part is still a mystery to us. There is no doubt that Merrion can accomplish the impossible and anything that her clients ask of her—all in a gracious and warm and engaging manor. Merrion is on top of every detail. It is significant to note that Merrion always responds to emails expeditiously and always with accuracy. Simply put, “there will be no returning to Italy without Merrion!” Sincerely,

Lyris Schonholz MD, New York City


JKPlace, Podere Sant Adele, Cenobio dei Dogi & Villa d’Este – October 2016

Thanks Merrion for your expert advice I could not have planned this trip of a lifetime without you .The villa was beautiful ,relaxing and it really felt like home.Vivianna is a warm and lovely person and she took care of all our needs.All the hotels were great .the rooms were elegant and comfortable and the views amazing .The staff everywhere were friendly helpful and gave us excellent advice.I have to say JK Place is a wonderful experience The staff were amazing and the place itself I would love to stay a month.Thank you so much and I cannot wait to plan my next adventure with you Beautiful Canada is wet and cool but the fall colours are amazing.kind Regards Cheryl

Cheryl Coulter and Family from Canada


Casale di Reschio July 2016

We had the most amazing stay at Reschio. It was truly amazing in every way. The care and attention from Matteo and the team was outstanding. Beatrice cooked for us every night. Againoutstanding food and we are still talking about it. We couldn’t fault anything about our stay. The villa was just utterly beautiful – every room was beautifully decorated and appointed and the grounds were truly stunning with the most gorgeous views and beautiful pool area. Matteo was brilliant and extremely helpful, nothing seemed to be any bother, as were all the staff with special mentions to Manuela, the maid, and Beatrice, the cook, with whom we managed to converse in pigeon English/Italian and sign language, often making each other laugh. Beatrice’s cooking was truly incredible .... better than any restaurant you could wish for and with the beautiful setting at the villa, it was all the more special, and Manuela presentation to the table setting and flower arrangements were marvellous. In fact, George announced after the first evening, why would he want to go anywhere else, so we cancelled all restaurant bookings to be able to have Beatrice’s cooking in the comfort of the villa. The whole family loved their stay and are hoping to book again for next year.

Thank you so much Merrion for finding this property for us and for making our holiday arrangements so easy and stressless.

Best wishes

Anderson Family


Podere Cocceto , Tuscany July 2016

We loved Cocceto, so perfect in every way. The views, the amazing staff (Antonella and Lucia were exceptional), all just wonderful. We so appreciate all of your help in making it such a great experience, and I would definitely only use you from here on out when renting in Italy, so thank you! Happy to act as a reference for the house if you ever need. We would definitely rent there again, so will be in touch!

Best, Jodi

Schneider Family from New York


Casa Glyn June 2016

We really enjoyed our stay at Casa Glynn despite the stormy weather. We found the location stunning and enjoyed sitting in the hot-tub looking at the views. The living rooms were spacious and attractively furnished . The bedrooms and bathrooms were very comfortable. The kitchen was a joy to cook in with a plentiful supply of equipment. Your help and advice on were to visit and in finding and booking restaurants was invaluable.

Once again many thanks for all your help and for providing us with a wonderful holiday.

Best wishes

David & Gayle, UK


Torre al Poggio, nr Siena June 2016

Merrion,
When we arrived at Torre al Porgio we were overcome by the beauty of the building and the vistas. It was a dream come true. The location was perfect as it was basically in the middle of Tuscany and we enjoyed many adventures to Siena, Panama, San Gigiamino, Florence, Cortorna and our fabulous balloon trip in Montisi. Salam, Sara and Oliva were over the top with service and we fell in love with all. On our departure we all cried and none of us wanted to leave. I don't think we could ever top this experience. The food at the Villa was delicious and we enjoyed the cooking class and have since made gnocchi at home for my birthday. You were great in making sure all was ready at the villa and knew it would be perfect for us.

We wish we could to it every year.

With warm regards,

Giorgio family from Savannah, USA


Wedding at La Corte di San Giacomo, Sicily June 2016

Firstly – thank you! We enjoyed the whole process of working with you. You have an incredible portfolio and I look forward to contacting you about future plans. The villa was perfect; it’s an idyllic oasis and the gardens and accommodation were perfect. Everyone loved the pool; which was emblematic of the venue in combining rustic ruggedness with a lovely aesthetic. Francesca (the manager) deserves special mention as she is seriously organised and wonderful to deal with. She took a lot of stress off Marinas hands, unlike most venues we had dealt with in Italy. That said, the whole team, and family, were a real pleasure to deal with.

Thanks,

Tom & Marina Pontin, wedding at La Corte di San Giacomo


Casa Glyn – February 2016

Hi Merrion - hope all is well.
Apologies for not writing sooner.
We had a fabulous stay at Casa Glyn - so beautiful and elegantly relaxing. Your charm and detailed help with local knowledge and suggestions (and the pizza dough!) made everything utterly lovely.
Highly recommended
Hope to return to one of your villas in the future.
Best Wishes

Diana Richard Olivia and James


Casa Cadussi, Venice – May 2016

"Merrion helped us find the perfect place for our families and us to stay during our wedding in Venice. Everything was very easy and any issues that arose were calmly managed. For big groups she is an ideal contact to have, plus the portfolio of properties she works with are all very special and beautiful locations"

James Dallison, London, UK


Montecucco, Tuscany, February 2016

Our stay was great and we managed to have relatively decent weather considering it was February. Beautiful area, cozy house and Alessandro is a genuinely great guy who was always on the ready to help and offer some good stories about the house and area.

The house is completely isolated, which is exactly what we wanted, but didn't realize that the nearest grocery store was a winding 25 minute drive away. It's just the way it is in Val d'orcia. Many little villages and because it's all winding roads, even small distances are felt. Regardless, it was a minor inconvenience and a good excuse to buy extra goodies when at the market - always opt to err on the side of caution!

Some in our group preferred Alessandro's red wine to the expensive brunellos down the road - which made for lively debates. Laura's cooking was amazing and she is such a lovely person. It was a real treat to have her teach us all these different techniques/pastas. Once we recover from the pasta coma I will be trying a recipe.

Every day was an adventure, exploring a little village or just lazily driving to nowhere and coming back to the house to build a fire and have some vino. We will have fond memories for many years to come and will surely return someday when the kids are older and the pool can be enjoyed.

Oppi Family from Qata


Le Palaie, Venice & La Foce, Tuscany, September 2015

Dear Merrion
Both properties lived up to expectations & more. Giorgia in Venice was extremely helpful to us & available if needed. We thoroughly enjoyed the atmosphere on Giudecca & would stay there again . Of course La Foce & the Val d’Orcia are in class all their own. We had been in Val d’Orcia before nearer Montalcino & prior to that in Umbria near Todi. The meals that can be accessed at Chiarantana (La Foce) are superb in quality, presentation & atmosphere. The accommodations at Casaccia were perfect, Benedetta was there when needed. There are no negatives only positive comments. My 3 childrens’ families that each shared a week with us were all very happy with our choices. Using your services & help was definitely the best way to approach these type of trips. In the past I’ve done more of the arrangements personally, but no more! Please keep me informed of places in your portfolio & ideas you may have for other interesting Italian venues. You’ll be hearing from me again-hopefully sooner rather than later.
Thank You very much
Frank

Malone Family from USA


Read what our clients and guests have to say about the fabulous villas and hotels in our portolio. And if you cant find the property youre interested in on this page you can have a look in our archive.

Villa del Principe, Campania, August 2015

We had a fabulous time at the villa. Beatrice was lovely and very helpful. Our youngest was ill while we were away and she organised the doctor for us. The cook and her son were also excellent.

We loved the setting and felt that the photos did not do it justice. We were expecting a remote part of the coast and the array of boats and yachts that came in everyday was a bonus for us. The whole coastline is spectacular.

I think the villa represents good value for money and the grounds/views were the real highlight. The Count was also a lovely man.

Palmer Family, UK


La Corte di San Giacomo, Sicily August 2015

Dear Merrion,

To be honest, I believe our holiday in Sicily could not have been better. The property is indeed amazing and the services have perfectly matched it. Services (cleaning, linen change and so on) are professional, no complaint in this respect. The pool is amazing, a nice upside when the group includes 8-9 kids. The garden and the surroundings are very well maintained and spectacularly green considering the hot weather and the drought. A big bravo to the owner that she is taking care of this place in such a way.

We have also met Gabriela and her daughter upon arrival and have seen her just couple of times afterwards, but she was not at all intrusive. In fact, I was sorry we did not have the chance to speak more as she seems very knowledgeable on the area and also a very nice person. Francesca was also very nice and willing to help, we promised to stay in touch and also provide them a nice review on Tripadvisor.

Last but not least, Raj and his wife, together with Danielle, are real gems and bring considerable extra value to the whole place. Being such a large group traveling with many children, we ate at the villa 6 out of 9 nights and every meal was second to none, starting from preparation of food and set-up of the table (different every time…). I definitely agree that the cook is better than many Italian amateur chefs and this was a great relief…

To sum-up, it was a lovely experience all in all, just consider that the most picky member of the group asked Francesca if it would be possible to extend the stay for couple of days.

As a side note, I am planning to recommend your services to other people from our group, as well as to my local travel agent, a well established travel agency who is mainly dealing with external travel, so that maybe they could become some kind of exclusive local representative. Please let me know what you think. Moreover, we will definitely work together with you in the future for other Italian holidays (including if we decide to – and most likely we will - return to San Giacomo).

I hope you will find helpful my comments above and we will definitely stay in touch.

Best regards,

Razvan

R.Testa & Family & Friends, Romania


Villa Sole, Tuscany & Hotel Locarno, Rome, July 2015

I just wanted to send you an email to THANK YOU so much for everything you did!!!
We had a fabulous trip to Italy and everything you arranged was perfect!!!
Everyone was very happy with the Villa, the owner was very nice and the location was perfect!!!
The rent a car people were also very nice and I was very happy with the way the rental of the car worked out. Also the hotel in Rome worked out perfectly!
Again, thank you so much. I will be looking forward to plan another trip to Italy with you in the future!
Peace, Tomas Antonini.

Tomas Antonini, USA


Le Palaie, Venice July 2015

Yes it does seem a while ago now, but I am still thinking about the lovely views over Venice.
The apartment couldn’t have suited us any better. You felt you were away from the main tourist drag over the water, and it was a wonderfully quiet location with it’s own local charm. We almost got to feel part of the daily life of Venetians doing their morning shopping or evening passegiata, popping into the local bars for an aperitif and cigetto, or playing football in the square outside the pizzeria with the local kids.

We had ample of space for us and the two boys and the teenager was delighted with his own pied-a-terre downstairs. We loved the modern design and colours which created a wonderful ambience in the morning sun. Very well equipped kitchen, although the Nespresso machine was a bit temperamental, but we sussed it in the end!

Giorgia was very efficient about getting in touch with me prior to the visit and was well organized, meeting us promptly at the water taxi stop. She provided us with all we needed to know a well as some good recommendations for eating, although we also used the Rough Guide which took us off the beaten track a bit more and found some real gems. We used Matteo’s water taxi for getting to and from the apartment and he was also very efficient.

Thank you for all your help and advice. I chanced upon your website whilst googling for luxury apartments in Venice and it was a clear and comprehensive website. It was particularly good to talk to you directly on the phone as it is always reassuring to put a voice to a website once money has been paid.

I would certainly look at your other properties in Italy, having now got a taste for the Italian life again, although there are a couple which are certainly out of our price range! We are big skiers and have been to Zermatt a couple of times recently. I have never been to the Dolomites so I might look at this for the next time.

Thomson Family, UK


Villa del Pace, Le Marche, August 2015

Hi Merrion,

We had a great holiday thank you. The service you gave us was superb and the villa was better than we could have imagined......My girls said it had a really homely feeling from the moment they got there. For the 8 days it really really did feel like home. It was clean, well organised and perfectly equipped in every way.

Jane booked us sun beds and restaurant at Sirolo beach which was very helpful as our Italian is awful. The villa is excellently positioned to enable you to visit many of the hill top towns and even some of the beautiful beaches around Sirolo and Portonova. Our only regret is that weren't there longer to be able to explore more as we also just liked hanging out at the house and using the pool.

We had a wonderful time. Thank you Jane and Andrew.
Merrion thanks once again for your services.

Fennell Family, UK


Hotel Hermitage, Elba

Merrion,
We thoroughly enjoyed the Hermitage in Elba. I found their service to be very good and the food to be excellent. We really enjoyed our stay there... I was particularly impressed by the fact that a resort at near capacity seemed comfortable in terms of space. We never felt like we were crowded, we never had to wait for anything. This made for a relaxing, carefree holiday.

I appreciate your help with the process and the good recommendation. In terms of your direct interaction, it was simple and straightforward and the recommendation was exactly the type of place we asked for. We could not need anything more than that.

Hoffman Family, USA July 2016


Villa Sole, Tuscany July 2015

Carissima Merrion,

I write you in behalf of the whole Antonini family to thank you for you help and for being part of this unique family experience in Tuscany. A dream come true. The stay at Villa Sole was a great great pleasure, full of memorable moments in our lifes. Beautiful. We're now back home, back to the good old routine! Everything went smooth as hoped and we should now start dreaming about our next family encounter!!!

Hope to see you one day in Brazil!

All of my kindests regards to you.

Isabel

Antonini Family from Brazil


Villa Ermelinda, Lake Maggiore July 2015

Hello Merrion,

We have had a wonderful time in Baveno....almost perfect I will say. … In reality the house is great, very well situated, with lovely views which was a delight to wake up to each morning. There was an abundance of space which was great for the kids, especially outdoors. The house was finished to a high quality and Linda has clearly thought of most of the needs of her guests, so we really did not want for anything.

Given the chance, we will definitely return here again and we will depart tomorrow with fond memories.

We are grateful for your patience as well as speed in securing the accommodation for us. I should also mention how accommodating you were in putting in place all the arrangements we needed. This helped with the comfort of our stay.

All the best and hopefully we stay I touch as we consider options for next year's summer.

Ojeisekhoba Family


Casellaccia, Tuscany July 2015

Thank you so much. The house was terrific as was the staff. Everyone had a fantastic time. Marcella was amazing. I also want to thank you for your help with the extra services such as the guide in Sienna, transfers etc. Looking forward to working with you on our next journey.
Steve

Meier family & friends – New York


Villa Grande, Lake Como

The property is of course amazing. Rooms, garden, pool very very nice and for us what really boosted it even further was the availability of the boat, which we used for sightseeing, going to dinners and lunches etc. On Lake Como, when the weather is fine, it is unbeatable.

Simona is nothing short of first class (and this comes from a couple that spends 100+ days each travelling on business and are likewise spoiled on holidays). I would hire her for anything. Positive, nice and extremely helpful. One of my sons ended up in hospital during the week and she was a great support for me there, while at the same time making sure everything worked seamlessly at the house. Amazing! Oscar, who was working at the house was also great and his abilities as a chef turned out to be very good also as he took on tasks when our favourite chef, Mauro, was unavailable. Alberto who helped driving cars and boats - a real professional. Such a nice team - pure pleasure the whim time.

Your own help and professionalism was also much appreciated. Both Bjorn and myself are quite demanding on that account and we would be delighted to use your services again.
Thank you so much for suggesting the Villa - right down our alley - and for the smooth arrangements.
Best regards, Helena

Konig Family & friends, Sweden


Inn at the Spanish Steps, Casa Fontana Ponza, Posta Vecchia nr Rome, July 2015

Our trip was wonderful!!!!

Rome was really nice and the Inn at Spanish Steps was charming and wonderfully located! A bit of a challenge with all of our luggage is the only feedback but well worth it.

The car rental went very well on pick up and return.

Ponza was amazing!!! I am pretty positive we would never have gone there without your assistance as pretty much no one that we have talked to here has heard of it. We ran into only one other group from the U.S. which was refreshing. Case Fontana was homey and beautiful. The best location on the island, just as you said. Orestorante and Acqua Pazza were magnificent and some of the best meals we have had! Lello was very kind and helpful and Precy is a GEM!!! We all will miss her.

La Posta Vecchia...oh my goodness. Absolutely breathtaking and magical!!!!!!! I only regret not having 2 nights there. The property is more than 5 star and I have no negative feedback whatsoever. The people that worked there were so attentive and everything was luxurious and so well thought out. What a beautiful property and the history of it makes it so special. So happy you suggested it! Just like you said, a great way to end the trip.

Thank you so much for everything!!! We were so pleased and had a wonderful time as a family in Italy. But I still want to get to the Amalfi coast and also Venice and Florence. So I will be in touch in the future and will be quite pleased to recommend you to friends here.

Linda Raphael & Family, USA


Masseria Torre Coccaro, Puglia - May 2015

Hi Merrion. The place was lovely and the service was amazing. We had a great room….really charming and the whole place is gorgeous. We ate 3 dinners on property and 1 lunch at the sister property. All delicious. Breakfasts were really good. The service was AMAZING- truly- glad to do/arrange anything. Very helpful. Would recommend. thanks!

Erin Wolfe, Buckinghamshire, UK


Casa Pipistrelli, nr Siena, Tuscany - April 2015

Hi! I just wanted to tell you that we had a wonderful magical time at Casa Pipistrelli in Tuscany.
Everything was perfect and Francesco was very helpful. We are currently in London on the last leg of our trip. Thank you for your very professional service.

Warm regards,
Cherish

Garcia Family, Philippines


Casa Codussi, Venice, April 2015

Well we all had an absolute ball. Thank you SO SO SO much for everything you did. Honestly from start to finish it couldn't have been better.

...I am absolutely (happily) knackered and feel about 150 years old. Every muscle and bone aches. (too much dancing). Up this morning and now back in the office. Sigh.

* * *

After having spent the best part of 2 weeks trying to locate a suitable property myself, I was so relieved to finally discover you! Your help in choosing the right place for us was invaluable....your knowledge of Venice and each location along with your personal experience of the properties gave us confidence that we were definitely onto a good thing. We organise trips like this and one-day events regularly - and your personable and knowledgeable style is absolutely spot on.

San Pietro was perfect for our group of 8. Two guests have already decided they want to get married there! We loved the simplicity of the interior design (being in the business ourselves), and adored the quirky art, random pieces of vintage furniture and personal touches - all of which added to the intimacy and welcoming atmosphere. San Pietro is definitely relaxing - there's nothing pretentious at all about the house. It genuinely felt home from home. Merrion - I'll be recommending you to everyone I know.

Giorgia and Alessandro felt like part of our little family. We loved them both. I came a day late, and Alessandro was there waiting for the water taxi - with a big welcoming smile. He's a total sweetheart, and clearly passionate about his food, and making sure everything is just so…. ..Giorgia is a perfect hostess, really warm and friendly, always there when we needed her and she gently guided us through each day. We had packed a lot into each day, and Giorgia made sure everything ran smoothly and seamlessly, everyone and everything was on time, water taxis appeared like magic when we needed them and nothing ever felt rushed or over-organised. There was never a sense of 'them and us'... Everyone without exception was charming, warm and friendly.

The whole experience was hugely relaxing and immense fun..

Tektura Group from London


JKPlace, Florence and Villa Il Sogno, April 2015

Dear Merrion,

We wanted to let you know about our wonderful trip to Florence and the surrounding countryside!

First of all, thank you for taking such good care of us. Our trip was worry-free thanks to your organization. The car / transport company was superb. From the airport pick up and drop off to the delivery of the rental car and its pick up, everyone was where they were supposed to be, allowing for all of us to relax. The employees that we met were courteous and helpful and patient!

JK Place is a GEM! All of us - ages 12, 17, 21, 24 - to us (age not needed!) loved it for different reasons but we all agreed that the service was impeccable. The attention to detail and the care they showed to make us comfortable was extraordinary. It was a wonderful relief to come back to such nice accommodations after walking all over town. I would especially like to commend Andreas. His sunny and warm disposition and personal touch was remarkable.

The Villa Il Sogno was a nice respite from the busy city center. We found it terrifically easy to park at the train station and take the train to Florence. It was a breeze! (The town of Compiobi was very sweet, too.) We cannot say enough good things about Rosella and her daughter, Emanuela, as they were perfection. Always there but never intrusive; always ready to help and thoughtful regarding our needs. Their willingness to come to prepare and serve dinner on an important holiday weekend meant a lot to us. The fact that Rosella was so conscientious regarding my gluten intolerance was also meaningful. She was so kind as to be sure that I had alternatives to each course - from the breads to the desserts. They will always be an important part of our memories of this trip. They made it special and helped us, not only with cooking and cleaning, but with our Italian and our general questions about Italy and Italian customs. In short, they treated us like valued guest in their own home and because of that we felt all the more comfortable.

I would recommend your services to anyone and I thank you for your thorough help in planning a truly special vacation.

Warmest regards,

The Zindel Family, Chicago USA


New Year 2014 at Sassaia on La Foce Estate, Tuscany

We spent a fantastic holiday at Sassaia. Wonderful house, beautiful landscape…everything went very well and all Family really enjoyed, included children. Lucia gave us all good advices and Zella helped us a lot. Let me repeat the holiday was fantastic. The villa is incredible!!!,the location is good (away from any confusion, very quiet and beautiful farm),Lucia always available to help and Zella took care of the villa and of all of us. For sure, during next holidays we’ll talk about Sassaia and we’ll miss it… …if you come to Lisbon at any time, please advise us.

Almeida Family, Lisbon, Portugal


Summer 2014 Casa Glyn, Tuscany

Dear Merrion,
How can we describe our summer at Casa Glyn? It’s been one of the most special times of our lives. Highly unproductive, totally whimsical & utterly magical. The result..two incredibly happy, rejuvenated & relaxed people who have fallen head over heels in love with Italy. The only downside is – a) We feel like Casa Glyn is our own beautiful home and b) the dog has been ruined & will be distraught senza piscina.
Personally, thank you for your warmth, your humour, your generosity & most importantly your friendship. We will never forget you, MoJo or Casa Glyn & this very special summer.
Hopefully we’ll be back very soon.
Love from Vicki, Stephen & Barney xxx

Vicki & Stephen Mackay, London/p>


September 2014 - Bespoke tour from Rome to Venice

Hello Lovely. I'm sitting at a diner waiting for a friend who wants to hear all about you. Here's my problem: I'm always afraid to tell the truth because both Brian and I find it INCOMPREHENSIBLE that all of your clients are treated as special as we were!!!
After two weeks back to reality, here are the highlights that still stick and some personal opinions about each destination:

Inn at the Spanish Steps....Our penthouse was extraordinary and it came with a butler :) The breakfast was good ... The hotel was very clean, the linens and towels were amazing and turn down service was great.

Monteverdi....I can't wait to see if Conde Nast rates this jewel as #1 or #2 for Tuscan destinations...The charm, history and landscape of Monteverdi is simply unmatched. The staff (especially the restaurant and bar) were brilliant, as was the food. Like, really, really delicious.The rooms are large, fun and clean. Very earthy, organic, great :)

JKPlace...Remarkable concierge. Serena (with only 11 hours notice) got us sold out tickets to both Uffizi and Academia with private tour guide. Excellent breakfast.
Our room had a great gadget to plug in all phone and computer items (No converter necessary), and staff came to tidy up at LEAST 3 times a day......crazy clean and beautiful linens.....each guest receives a signature bottle of their room fragrance (lovely touch). There's a stunning 4th floor hang out .....and their salads are truly and honestly the best salads I have eaten ANYWHERE in the world. I actually ordered 3 of them :)

Eco del Mare...So laid back...no one shows up on time but doesn't matter because the location is so mellow and special. Food good. ..I would return in a heartbeat.
Our day on the boat was probably our most memorable day. I think it would benefit you and your clients immensely if you INSISTED that they do special day trips like this and book them. It was worth every penny and could never be recreated. The captain was so so wicked....he took Brian cave diving and then invited us for cocktails in his town after sunset. Alex and Valeria's hospitality will never be forgotten.

The Bauer...Talk about ending on a high note......our suite was huge, ornate, gorgeous.......but the SIX terraces...........OMG.....I'm not sure how you ever pulled it off, and we really didn't feel worthy of it but it was the bestest!!! We ordered room service for dinner on the first night because we had the best view ever ( so why not enjoy it in lingerie while watching George Clooney's wedding party float by!!)) and the food was so so perfect that we decided to dine in again the next night......and we were even more impressed...I was also totally impressed with the owner's passion and contribution to the city of Venice and her environmentalism..
The manager of the hotel was very attentive and the breakfast buffet was huge and yummy.

Most important - your brilliant level of personalized service, your strategic thinking and foresight for potential complications, your immediate response to email (day or night) and your amazing smile will always be the most memorable part of our trip. I can only hope that we find family and friends who one day will also get to experience ALL THAT YOU ARE!!!

Carolyn Molot, Toronto


Villa Roncone, Umbria, September 2014

We visited Villa Roncone for 2 reasons: to have our wedding there and to spend some quality time with my and my husband’s family.

When we came to villa – it was even more beautiful than in the pictures. It is very convenient to stay up to 12 people. Almost all the rooms have en suite bathrooms.

Our families loves to cook so the kitchen was perfect for that. It is very spacious and has all the appliances you could think of – so it is very convenient to cook for bigger amount of people.

Villa situated on the hill so it has a fantastic view to the lake, islands in the lake and mountains. The most amazing view is from the pool (which is gorgeous) and from the terrace of the main building.

The villa’s surroundings are beautiful – in the territory there are growing fig, almond trees, grapes, basils, rosemary bushes. Also in the territory you can notice some bunnies, squirrels and pheasants.

Regarding the wedding we wanted to be as simple as possible. So we had our ceremony at very small and cozy church at Monte Del Lago town (3 min from the villa). Then we went with a boat to a picnic on one of the Lake Trasimeno islands and back home we had dinner cooked by local women. The food was very simple and rustic but just perfect (I still dreaming about that Tiramisu).

I highly recommend staying at Villa Roncone and working with Merrion. Because with her all the process of choosing the villa and arranging everything we need was VERY smooth. She communicated really well and really quickly answered all the questions.

Vilma & Tomas Steiblyte, Vilnus, Lithuania


La Cappella, Ligura – September 2014

I am emailing to say that we spent the most wonderful week of our lives at La Capella. We weren't sure what to expect but when we arrived we found the most romantic love nest for 2 that anyone can imagine.

The Chapel has been converted with such style and supreme comfort. Sleeping under the stars was something we will never forget Listening to music in the garden and Peter drawing in complete privacy just surpassed anything that we have ever experienced. The views are stunning.

Sarzana, which is very close by and has a plethora of excellent restaurants and bars and is very lively and welcoming. Best of all, it's real Italy.

We have looked for years for something 'special' for 2 people. We are so pleased that at long last we've found something so special, peaceful and truly, truly wonderful.

Sarah & Peter Carroll, London, UK


Inn at Spanish Steps, Summer 2014

I can't wait to tell EVERYONE Back home what a treasure you are. Upon arrival at the hotel we were told how much the staff here loves you, and then they upgraded us to the penthouse suite!! So not necessary, but simply fabulous...... And I'm quite sure it was done because of you.
Thank you! Looking forward to seeing you on the 25th.
Carolyn


Il Bosso, Ansedonia, Tuscany – August 2014

Hi Merrion!
Sorry for the delayed response, it has been so hectic getting every back into school, etc. The trip was wonderful and we had an absolutely delightful time.

Re: The Ornellaia wine tour. The men had a wonderful time and their tour guide was fantastic….

The villa: It was stupendous, far more beautiful than the pictures, ( a fabulous surprise) and it easily accommodated all of us. The top bedroom (called the Pirate’s room) is really only good for children as there are twin beds, and we a put mattress on the top of a large windowsill for my 6 year old which was perfect! ALL 5 of the bedrooms have AC which was a lovely surprise, as the spec sheet said only 3 bedrooms had it.

The boat: Once it was finally booked it was a fabulous day, thankfully the sea was calm.
The beach was fabulous and the BEST meal we had by far was on the beach at La Feniglia, at La Cappanuccia beach restaurant, heaven.

Tatiana and Lara were very helpful and their cooking was wonderful.

Your help was essential in booking the extras so thanks very much, all in all it was a near perfect vacation.

We can’t wait to go back to Italy! We will be in touch if we decide to go back next summer.
Many Thanks,
Juliet.

Juliet Kwan & Family, New York


Podere Sant Adele, Val d’Orcia, Tuscany August 2014

Thanks for following up. We had a wonderful time at the villa.
The house was great inside and all the outside spaces and pool were also great. Viviana couldn’t have bene more helpful, and the gardeners, etc were all obviously present but unobtrusive. The staff -- Tullio and Viviana were also very kind…Tullio gave us some very helpful recommendations on events in the vicinity and we took advantage of some…We were very happy to be back near Val D’Orcia after a few years away and may go back again soon. Thank you so very much for helping us find this house. I know we were very indecisive, so I appreciate your patience. We will definitely get in touch should we wish to return again to Tuscany!...So all good. And thanks hugely…..

Sean Carney & Family, London , UK


Idee Fixe, Puglia, Summer 2014

I can give you very good, not to say an absolutely positive feedback. The pictures of the villa and the reality absolutely confirmed, our expectations were absolutely fulfilled, especially the 20m pool was incredible. The service of all the people working here was excellent too, beginning with the upfront organisation oft he bike, ……so we had a perfect holiday....Many thanks to you (for finding this place for us) and Esmeralda and her team.

Michael Griesmayr & Family, Austria


Poggio dei Cipressi, Tuscany July 2014


Dear Merrion,
The villa was truly remarkable and Vieri was such an accommodating and interesting host. It was a common refrain during the week from all of us that 'how could anyone rent this extraordinary and beautiful place to strangers?' We were quite amazed at the spaciousness and ease with which our party of eight could be accommodated considering our diversity - family of four, a couple and two singles - without anyone seeming to encroach on another's 'territory'. Everything that one could want or need in the kitchen was available in abundance and the pool was a particular hit with everyone, being of a significant size and depth instead of the often 'quasi piscina'. The grand piano even had a workout from my son and me - to establish who could remember the most of the Moonlight Sonata before resorting to the music books available. I would have liked to spend a year there just working my way through the many interesting books, and decided the study was a most conducive place to write a book. I'm already pondering a possible return next year as it was so relaxing and yet stimulating.

Re your organisation - I realise I may have seemed a pain in the neck regarding the cars with all the changes. Lorenzo was a delightful person and I can see why you recommend him for car hire. I'd expected the pickup and drop off may work in 'Italian time' (which, I might add, is not too dissimilar to our time where I live) but Lorenzo was ahead of time and had everything beautifully organised. What can I say about the booking of the villa? It was so seamless that it barely registered with me and the couple of queries that I had were resolved immediately. Your suggestion of the villa for our party of eight was perfect and I'm sure I would have spent many more hours to find something myself that suited so perfectly - thank you.

Kind regards
Jillian

Jillian Thomas & Family , Sydney, Australia


Casa dei Pipistrelli, Tuscany July 2014

Planning for our Tuscan holiday commenced well ahead of time and as various extended family members expressed interest in joining us, we were fortunate to be guided by Merrion and in particular her wonderful recommendation of Casa dei Pipistrelli. We could not have been more pleased with the Estate of Montestigliano and Pipistrelli - a beautiful location where one could simply lose oneself for many days within the Estate or come back to each evening after a busy day of experiencing the Tuscan culture. We did a bit of both - getting out and about and lounging by the pool at Pipistrelli. Francesco, the Estate manager went above and beyond for our family and his guidance and recommendations about what to do and where to go were spot on particularly his personal guidance to get us into the rehearsal race for Il Palio. The two dinners we had in the Estate piazza with the other guests were also delightful. We left reluctantly but will be planning to be back very soon - it was a truly amazing week.

Paula Capaldo & Family , Sydney, Australia


June 2014 Palazzetto & Vico Basso, nr Siena, Tuscany

“So we had a wonderful holiday. Palazzetto was perfect for a large group such as ourselves. It's a charming place, and made especially so by Barbara who is just incredibly helpful and energetic. The provision of cooks and baby sitters and cleaners was wonderfully helpful too! Vico Basso was cute; rural and relaxing, very nicely decked out inside. …the overall tenor is great. Once again, Barbara made us feel really at home! All in all we are keen to go back soon!! Thanks for arranging everything; our friends loved it too. Being so close to Siena was also just fantastic given the rainy start to the week!
All the best, Benita”

Benita Barretto & Family, London


May 2014 – Hotel Palazzo Victoria, Verona

Thank you, again, for arranging yet another amazing trip, we both had such a relaxing time and were able to completely switch off, we felt as though we had been away for a week, not a weekend! The hotel, Palazzo Victoria was stunning and the staff couldn't have been more accommodating. Our "Fresco" suite was outstanding as was the food, I especially liked my birthday cake that arrived at breakfast! The driver you had organised to collect us from the airport was charming and met us as soon as we'd gone through arrivals. We can't wait to book our next trip with you and wonder where you'll be sending us next time! Thank you again. Mr and Mrs F

Mr & Mrs David Farries, Buckinghamshire UK


La Bandita Townhouse, Pienza, Tuscany April 2014

La Bandita is a great idea beautifully executed with excellent design and fantastic attention to detail. Staying in Pienza , particularly out of season, connects you to the place and the people to a greater degree than would otherwise be possible without living there. Our room on the top floor was large, simple and very beautiful with far reaching views over the roof tops to the Val D’Orcia. The bar with honesty tab and record player is a relaxed place for a drink or coffee and their small restaurant on the ground floor which flows out in to the garden has a touch of the River Café: great design, food and an excellent wine list. John and his wife and their friendly and enthusiastic staff run the hotel very well and are great guides to everything from the wine list to the best cycle routes. The Val D’orcia is a place of exceptional beauty and long views; the gardens at la Foce are life enhancing beyond expectation.

Simon Tate & Family, U.K.


Casa Codussi, Venice March 2014

I cannot thank you enough for your help and support. Giorgia went above and beyond with everything and I must say, was incredibly patient with our group in regards to all the changes. Sofia's cooking was absolutely superlative.. the quality and taste is quite indescribable. We want to bring her with us to NYC!!
And the house was flawless. Thank you again and I am sure we (and our friends) will be in touch with you on our next European holiday.

Jenno Family from New York